Lalia Rach, a dean at the NYU school of hospitality and
tourism and one of the most sought after speakers in the travel industry,
has been more positive about a return to luxury than many other analysts. In a
recent talk with LT360 she told us that while Americans have a puritan ethic
that is now in full force, there will be a return to luxury - if not indulgence
-- once a recovery gets under way.
Here is what Rach had to say about this much-discussed "return":
We are going through a 21st century
version of the Puritan period - when consumption is not good and excess is
definitely not good. Some of that will not go away but we will "re-temper"
ourselves.
Marketers cannot go from promoting luxury to promoting
egalitarianism or utilitarianism - that will destroy your brand.
People who trust your brand might be lying low but you don't
want to destroy that trust by hiding who you are.Promotions like fourth night free are smart marketing tools
because consumers know that will not be available forever.
We will not find ourselves returning completely to
old ways - but will reset ourselves. We will realize that luxury is not a bad
thing. When the recovery starts, luxury won't be an evil word.
We
will look at luxury in a dramatically different way. There will be a much more
reasoned, rationale approach to individual consumption and to meetings and
conferences.As of the middle of
the year, the top selling cars in America were pre-owned luxury cars. That's a
shift. It's a way to enjoy luxury without being as conspicuous. We still want
to enjoy ourselves.
There is soul searching going on in every aspect of luxury -
you don't walk into a Saks and expect to pay full price - so it will take time
for luxury to regain the trout of the consumer.
Ipsos Mendelsohn and American Express Publishing-Harrison Group OfferFreshInsight on Consumer Behavior in 2010
According to new studies from two blue-chip research sources, Ipsos Mendelsohn and American Express Publishing - the affluent are not only ready to travel -- they are frequently going to spend more on it. While the Ipsos study focused on intent and American Express Publishing on mindset, they both point to a surge in affluents taking to the road (Amex sees an increase of 6 to 8% in spending on all luxury categories).Interestingly, both studies agree on a positive attitude despite lingering concerns about the economy. Here's a look at the highlights of both 2010 studies.
LuxuryTravel 360 has long looked to the affluent as a burgeoning market in business and leisure travel, fueling growth in more affordable, common sense luxury - less glitz and glamour, but ready to pay extra for memorable family experiences and genuine local culture.