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The New Travel Mantra: Stay Less, Spend Less Print E-mail

Stanley Plog, Peter Yesawich, Lorraine Sileo

 Top researchers at Travel Weekly Virtual Summit see travel as holding up as far as frequency of trips - but shorter stays and less spending the rule


Three top researchers in travel spoke at Travel Weekly's most recent Virtual Summit, which focused on family travel. Here's a snapshot of what they had to say:

Stanley Plog, chairman of BestTripChoices.com:Stanley Plogg

  • The need for people to get away is very strong. Inquiries are increasing and bookings will follow those inquiries.
  • Only 8% of consumers have actually cancelled a trip.
  • Leisure is the place to be; there are more longterm problems with business travel.
  • Group travel will come back but incentive travel will be a challenge.
  • When it comes to discounting, 30% seem seems to be a magic number. 50% off is a huge driver.

Peter Yesawich, chairman of the Y PartnershipPeter Yesawich

  • 63% of respondents to a February survey were planning to take an overnight trip in the next six months compared to 60% a year ago. . Of those who said they would change the way they travel, 87% said they were going to book a packaged vacation to save money, and 84% said they were going to spend less. "Bundling is in. Unbundling is out."
  • "Americans will be trading down but not out. That's why the steep declines in luxury travel."
  • A slight majority say they are going to shorten their trips - explaining why hotel occupancies have plunged despite consumers continuing to travel. "The great marketing challenge in 2009 is not to try to convince them to take a trip they're otherwise planning to take, but coming up with creative ideas to extend the length of the stay."
  • "Perceived affordability" of travel has shot up by 97% from October to February as Americans got the message that "just about everything is on sale."
  • Consumer don't like to cut down on quality on vacations. There is more trading down in business travel.
  • The only real growth in recent year has been multi-generational travel, presenting a remarkable opportunity for agents.
Lorraine Sileo, vice president of research for PhoCusWrightLorraine Sileo
  • Online agencies recent steps to drop air booking fees temporarily could drive more traffic to their websites.
  • Younger travelers are spending more on online travel and reacting differently to promotions and deals. They respond to photos, videos and other visual media.
  • Sites like Facebook and Twitter have great promise for travel agents but research hasn't yet drawn a corollary between people using social media and making travel decisions.

 
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From the Editor

Ipsos Mendelsohn and American Express Publishing-Harrison Group
Offer Fresh Insight on Consumer Behavior in 2010


According to new studies from two blue-chip research sources, Ipsos Mendelsohn and American Express Publishing - the affluent are not only ready to travel -- they are frequently going to spend more on it. While the Ipsos study focused on intent and American Express Publishing on mindset, they both point to a surge in affluents taking to the road (Amex sees an increase of 6 to 8% in spending on all luxury categories). Interestingly, both studies agree on a positive attitude despite lingering concerns about the economy. Here's a look at the highlights of both 2010 studies.

LuxuryTravel 360 has long looked to the affluent as a burgeoning market in business and leisure travel, fueling growth in more affordable, common sense luxury - less glitz and glamour, but ready to pay extra for memorable family experiences and genuine local culture.

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