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SURPRISE! Demand for High-End Hotels "Surges" In Third Quarter Print E-mail

Demand leaps back to pre-crisis levels. The problem: Supply keeps coming.

   Smith Travel Research, the record-keepers for the hospitality industry, recently announced a stunning development: a huge jump in room night demand for the three highest priced hotel segments: luxury, upper upscale and upscale. "What makes this turnaround even more dramatic," said Mark Lomanno, STR's president, "is that it has gone largely unnoticed and ignored by both industry analysts and the industry itself."

   The paradox, says Lomanno: "This demand rebound has been largely masked by very high levels of supply growth, which have resulted in occupancy levels and percent changes that have resulted in declining numbers...

   While many analysts have looked to the "midscale" categories for relief, they are in for a rude surprise.

According to Lomanno, "Looking at the remaining segments (midscale with food & beverage, midscale without f&b, and economy) the picture is not as good - absolute demand levels are still significantly below levels achieved a year ago, especially for midscale with f&b, and economy. In those two segments, absolute demand numbers are still declining and have shown no signs of a recovery. Hotels in the midscale with f&b have begun to report improvement in demand but at levels still well below the peaks of last year."

  If these trends continue through the year, says Lomanno, then it might be possible for higher-priced hotels to "capitalize on the demand growth to firm up pricing."

   Commenting on Lomanno's study on STR's site, Mike Thiele of Hideaways International, a luxury travel club, said this demand growth is a phenomenon where luxury accommodations "borrow demand from travelers who can now afford it. When you can stay at the Ritz Carlton for the same price or not much more than a 3- or 4-star property, why go lower? This puts a real squeeze on mid-level properties in that market for years and keeps luxury properties under-priced. Five-star properties may want to go slowly in raising prices and eliminating incentives until a recovery is more firmly established."

 
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From the Editor

Ipsos Mendelsohn and American Express Publishing-Harrison Group
Offer Fresh Insight on Consumer Behavior in 2010


According to new studies from two blue-chip research sources, Ipsos Mendelsohn and American Express Publishing - the affluent are not only ready to travel -- they are frequently going to spend more on it. While the Ipsos study focused on intent and American Express Publishing on mindset, they both point to a surge in affluents taking to the road (Amex sees an increase of 6 to 8% in spending on all luxury categories). Interestingly, both studies agree on a positive attitude despite lingering concerns about the economy. Here's a look at the highlights of both 2010 studies.

LuxuryTravel 360 has long looked to the affluent as a burgeoning market in business and leisure travel, fueling growth in more affordable, common sense luxury - less glitz and glamour, but ready to pay extra for memorable family experiences and genuine local culture.

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