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DELUXE-How Luxury Lost its Luster Print E-mail

In her best-selling 2007 book,  Deluxe-How Luxury Lost Its Luster, Dana Thomas, who has been cultural and fashion writer for Newsweek in Paris for 12  years,  offers important insights on new directions in luxury goods marketing, and a few nuggets for Luxury travel marketers.

".....Tycoons like to boast that their companies aren't brands, they are lifestyles. And their creative directors/designers  are today's ultimate arbiters of taste. If they can dress you and your home, why shouldn't they envelop you on vacation, too?"

From there, Thomas takes us through Versace's first hotel venture in 2000,  Palazzao Versace in Australia, and a plan for  to roll out 14 more including a Dubai opening in 2009. The parade of luxury hotel brands with luxury goods parentage,  including Bulgari, Armani, Ferragamo, continues.

Meanwhile, the $157 billion luxury goods business is undergoing a transformation--"going mass, " Thomas says.  The democratization of luxury goods  is here to stay, but what about those hotel brands? They are certainly dancing to a different tune, some even eschewing the business traveler.


Hershel Sarbin





 
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From the Editor

A year that began with warnings about "the end of luxury" is ending with headlines about "surge in demand for luxury" (Smith Travel Research) and "Luxury Makes a Comeback" (Fortune Magazine).

Looking forward, we are focused on lessons learned during the Great Recession by smart luxury travel marketers and experts who shared their experiences –and their counsel—in LT360 columns and stories during these challenging times.

Senior Editor Harvey Chipkin and I have used boldface black—a hopeful color for the coming year—to highlight smart marketer themes, actions, and adaptations below that will pay large dividends going forward.

Read Luxury Leaves 2009 Behind, Looks Ahead to 2010 for more information. 

In today's commentary we share thoughts from a recent conversation with Mary Gostelow, editor of KIWI's online WOW Report. They don't say "Affluent", but they sure point to a more sensible, and comfortable travel culture to come:

 

  •  Everybody was using luxury for everything. We've been living in a time of growing excess which was not really necessary. Why should bedrooms get bigger and bigger? Why should the thread count of sheets get higher and higher? Who cares? Does anybody even know what thread count means? Why should one hotel's terry bath towels get thicker and more sumptuous than anybody else's? You know, it was as though everybody was going for the Guinness Book of Records the whole time.

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